Mick (owner) was a courteous and professional. Took the time to explain the work he was going to do- and looked for ways that we might be able to save money without cutting corners. He replace the cracked flue, rebuilt the concrete crown and added copper flashing to protect the chimney face.
Just had the work done so i can't speak to the longevity, but he gave us a 10 year guarantee.
Great experience overall.
Our extremely timid 'rescue' dog liked him too so he must be an alright guy!