I needed a simple control board replacement and repaired wiring harness connection.
Dima was the technician. He showed up on time, was professional, knew his work and had the necessary part with him.
I have two concerns:
The overall price seems to be based on how much a new appliance would cost.
The diagnosis took about 2 minutes and the actual repair was about 20 minutes. The tecnician said he does a couple of the same repairs every day. After consulting with his office by phone the labour charge was over $200 per hour. I don't mind the very large mark up on the part, but I was quite surprised at the labour charge.
I would certainly recommend the technician, but would think hard about recommending the service, based on the pricing.