New Era Moving Services

We were anxious about moving from Mississauga to Ottawa during the pandemic but New Era Moving made it easy for us. Colin was always punctual with appointments and and answered emails and text messages promptly.
On the day of the move, Brandon, Trevor and Nathan were a joy to work with. They observed all Covid 19 protocols, took care to wrap up furniture and handled boxes with care. They worked fast and at the same time made sure that items were packed properly to minimize damage.
When it came to unloading, they made sure that furniture and boxes were placed in the proper places as directed.
The moving truck arrived on time both in Mississauga and in Ottawa and we were informed by text message half an hour before their arrival.
All paperwork was done on a tablet, payment was electronic and receipts were emailed immediately. There were no extra charges.

The guys were friendly and helpful. Nothing was too much for them. They were patient and and attended to everything with great care. They completed the move in record thinking even though they made two unscheduled stops for me to deliver things.
Adrian, Tevin, Awat and Bobbie were exceptional and did not stop working there whole day. They were smiling and joking ask day!
This move was an exceptionally good experience and better than I could have Hoped for. They put all the boxes in the correct location in my new house and were so conscientious. they did not leave until everything was in the correct place.
Thank you to all of you
Frances

We recently used New Era Movers for our full day move from Ajax to Kitchener. This was our 3rd time using this company and truly feel they are the best movers! Colin was supportive in booking the move and Brandon, Arthur and Nathan were great on the day of! Moving is so stressful and Brandon does such a good job with making you feel at ease. We had a moment where we thought our couch wouldn’t fit in the new place. My husband and I were measuring the door ways, slightly freaking out. Brandon walked in, calmly told us not to worry and he’ll take care of it! And he did - and it all worked out!

Thanks New Era!

Had a great experience from start to finish with new era. Colin was fantastic in getting us all the details and setting up the move. And on moving day Joe and the boys did an amazing job they were fun and worked hard and got the job done right.
A big thanks tio all involved.

I had an extremely stressful last minute move in December, downsizing from a house to condo within weeks. I contacted New Era days before the move and they made things pain free. Not only was Colin able to accomodate my move, but he was able to accomodate a much longer move than anticipated. The guys handled my items with care and were very professional. My review is a bit overdue but I needed to come back to tell them well done!

Moving is extremely stressful - New Era was exceptional! Excellent crew - packed my Moms stuff in Montréal and then unpacked and set it all up in Toronto. There were some hiccups and yet Colin and the moving team excelled at all touch points. I highly recommend them and Colin was 100% about his word.

Great team - quick, courteous and professional. Moving is stressful to begin with, throw in a pandemic .......but this team alleviated any stress. Very impressed to have Colin drop by to see how everything was going on moving day. Excellent customer service. I would highly recommend them!

Got a return call very quickly, booked us in quickly, the movers also worked quickly. Responsive, respectful, and got the job done. We will be hiring New Era again. The move was for various furniture in the basement and into garage, that I had under-estimated when I first posted the job, but ended up with a few more pieces that weren't part of the original quote. Collin stuck with his original quote, even though I was willing to pay more for the additional items.

We had numerous items of furniture and boxes. We were pleased with there service that they provided again, the two men who arrived were very professional and polite and the move went smoothly. We would recommend this company to people who are looking for professional movers!

I chose New Era moving not because they were the cheapest - been there done that, made that mistake before, but because they sounded like the most reliable, organised and professional. I was not disappointed. The New Era team was punctual, professional and efficient. I highly recommend them and am keeping them on the top of my list for my next move.