We purchased the new furnace from Eco-Energy sales rep. in December 2015 because their door-to-door rep. told us that new government regulations state that we must have a high efficiency (95% or better) furnace. They told me i basically had a 'mid-efficiency-' furnace. This was wrong. My furnace was fine and just needed an adjustment to the fan speed to keep us comfortable throughout the house and that in actuality only new furnaces need be 95% or better by-law. Therefore, we did not need a new furnace. Also, the furnace installed; when described by the Installer, is a two-stage furnace,,, which it is not. We were guaranteed "substantial savings". After more than a year we have found little or no savings. Our average bills are within three dollars ($3.00) of the monthly bills from before the 'new furnace' was installed. These things; along with the fact that we paid $6000 dollars for a furnace that should have cost less than $4000 installed, make this transaction 'EXTREMELY BAD FOR THIS CONSUMER'.
- Approximate cost of services:
- $0.00