All Pro Carpet Cleaning

I asked Ben to clean a pure lambswool carpet in my landlord's house, after my dog peed in a corner. He did not do a patch test and then he used the wrong chemicals and left orange streaks all over the cream carpet, which covered the entire basement, wall-to-wall. He came back twice, each time using different chemicals, and each time making it worse, by adding new orange streaks. I specified that it was pure wool before he started, but he dismissed this information, saying it was a blend. When it was clear that the carpet was destroyed, I suggested in a phone call that we should stop trying new chemicals and accept that the carpet would need to be replaced. I subsequently sent Ben a polite letter requesting that the cleaning fee be reimbursed and that he cover the cost of the carpet. Ben did not respond to my letter, nor to subsequent phone calls from an advocate. While he was courteous in my home and did take steps to rectify the problem through recleaning, when it became clear there was nothing to be done, he disappeared. I spent two years reimbursing my landlord for the carpet, and have just finished making payments. This is the worst experience I have ever had with a contractor, and it cost me dearly.

I have pets, teenagers,a construction worker ,a nurse, a pool and cream colored carpets....which now look better than they did when they were new! Ben is efficient, does an amazing job and takes pride in his work. We had our mattresses cleaned as well and they are spotless! Thanks Ben!

Prompt, courteous, thorough. An excellent job. All stains were removed. I will definitely use Ben from All Pro on an annual basis.

The cleaning method that was performed by the Technician gave our carpet another look because it removed all the stain and sanilize the carpet for my family health
Thank you

They were on time and courteous. Gave us great advice on stain removal and removed the smell from the dog urine and the stain.

He arrived on time and did an excellent job all round and I happily recommend him.

We are very pleased with their professionalism and fair rates. I would recommend his services to anyone.

Ben did an excellent job in removing the stains from our high traffic carpet areas. He was extremely professional, polite and quoted a very reasonable price for his work. The end result was far better than I expected......in fact the carpets look like new again. Thank you Ben....from a very happy customer.

15 year old Carpet looked brand new after they finished! They also had very professional equipments!

Outstanding service! Extremely professional and very fair rates. I'll definitely use this company again :)