Deml

Our hot water heater was not working. No HOT WATER. We called Direct Energy at 10pm and they have 24/7 response!
They gave us an appointment between 10 and 2 the vvery next day. The technician called around 11 saying he was on his way
He arrived,, was friendly, came prepared and was neat and tidy.
Best of all the problem was fixed in about 20 minutes
Well DONE!
Never ever buy water heaters sold door to door---doubt you will get anything worthwhile and for sure it will not be serviced as Driect Energy did for us!