Reed Security

Alarm Systems
35 Quebec Avenue Saskatoon SK S7K 1V9
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HomeStars  >  Alarm Systems in Saskatoon  >  Reed Security  >  Home security contracts - buyer beware
Private User
Private User
Private User reviews Saskatoon, SK
1/10

Home security contracts - buyer beware

Check references before signing contract - do they dispatch in response to alarms - check if they actually dispatch police when they bill you for dispatching police. Cheap monthly fee but family has to feel safe. Also know that you don't give them 60 days notice for cancelling contract that they automatically renew for another 3 years & you are stuck for another 3 years. Do your due diligence before signing up.

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Company Response

Thanks for the review, but you are posting partial and incorrect information. We have thousands of references as well as online reviews and we're confident in our people and the solutions we offer to clients. We log all phone calls with clients and the authorities so it's very easy to determine if something went wrong or if there are any billing errors from the Police Department. The City of Saskatoon has a bylaw and they are the ones billing false alarm fine - security companies are the middle man. As far as cancelling, we expect our clients to honour their initial 3 or 4 year contracts as we are providing thousands of dollars of smart security equipment in exchange. After the initial term you can cancel by providing 30 days notice. There is NOT a multi year auto renew. The folks at Saskatchewan Finance Consumer Protection Division ensure this for all people signing home security contracts.