Reed Security

Alarm Systems
35 Quebec Avenue Saskatoon SK S7K 1V9
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29%
This is the average rating based on homeowner reviews.
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Reviews by rating (past 12 months)
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Reviews for Reed Security

Average customer rating:
3.7 10 (3 reviews)

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Private User
1 review Edmonton, AB
0/10

When you need this company’s support to fix even small thing over the phone, they are VERY unaccountable. They try to postpone your concern and your issue and even refuse to pass you the phone number of manager to talk to him. What the reception does is just transferring your call to another voice mail and does NOT try to help you. They say we prioritize our calls and without even knowing what your issue or concern is, they put you at the bottom of priority list. This company only looks good and respectful as long as you have not signed the contract and as long as they need your money.
They also try to push you toward signing a new contract. Before my first contract was over, I called to ask “month to month” payment instead of going to a new contract. However, they said, “you contract has been automatically renewed 3 months BEFORE the first contract expired and you should have called 3 months or more before finishing the original contract.
If you want to buy battery or any other supplies from them, they sell quite more expensive than local stores. I bought the battery of pad from Battery Boys much cheaper.
Although you are owner of the equipment, they do not give you password of system. They do not want that you add or remove any sensor to system and they want to do everything through them and pay $120.00 service call plus hours or any other costs.
Overall, this company does not have any value and respect for clients; they want just your money. I strongly suggest you do not go with this company

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Private User
1 review Saskatoon, SK
1/10

Check references before signing contract - do they dispatch in response to alarms - check if they actually dispatch police when they bill you for dispatching police. Cheap monthly fee but family has to feel safe. Also know that you don't give them 60 days notice for cancelling contract that they automatically renew for another 3 years & you are stuck for another 3 years. Do your due diligence before signing up.

1 of 1 people found this review helpful.
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Jeffery Longstad from Saskatoon
7 reviews Saskatoon, SK

First Review

10/10

I have had Reed Security as my main Security Provider for several years now and can say without a doubt that they go above and beyond the call of duty. With Virgil Reed and the Reed Security Staff you will from the outset get customized, personal care which insures your safety. Reed Security's ongoing commitment to getting the latest in technology, maintaining and upgrading past installs and all the while treating their clients with honour is commendable and should be held up as a standard for all Security Companies. I Highly Recommend Reed Security to both the Business and Residential Communities!!

0 of 1 people found this review helpful.
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