APPLE HEATING AND AIR CONDITIONING

Purchased a split AC from Apple. During installation they failed a major detail, to connect a drain hose for water to run away from home. As result had infiltration that damaged one ceiling. Called them during first wave of pandemic, technician came inside house, wearing no mask. This call cost me about $400 and job was not complete as technician did not bring hose long enough. Technician had to come back, and I was charged AGAIN. Contacted owner Bisham who came to see me, offered me "credit for future work", I refused and indicated I wanted to be refunded, to no avail. And to add insult to injury they keep calling me.