Like others, I was extremely happy with the service provided by Restoration 1. The General Manager, Grant, answered the phone on the first ring on a Saturday and arranged to come out immediately to assess and remedy the damage from a flood in my basement. The crew of 4 arrived and within 4 hours had ripped out carpets and drywall that had been contaminated by the flood. They continued with all the remedial work that was required in the circumstances.
The flood was caused by the negligence of my contractor who was performing renovations. Grant produced a report and offered to deal directly with the Insurer and the contractor for payment. He is extremely knowledgeable about insurance policies and claims, the benefits of which should not be underestimated.
Considering the inevitable anxiety that comes with experiencing major water damage in your home, Grant, from the moment he arrived, appeased my fears and instilled great confidence in his work and expertise.
Thanks so much!!
Barbara Cohen
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you Barbra!