Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
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88%

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Reviews by rating (past 12 months)

Reviews for Thermo Cool Mechanical

Average customer rating:
8.7 10 (262 reviews)

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don.hunter
don.hunter
0 reviews Toronto, ON
10/10

Heat pump service

Came within a day, on time with phone notification, explained everything well and very courteous

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

bonniekehl
bonniekehl
0 reviews Brampton, ON
10/10

HVAC

Waiting for cost of circuit boards. The tech Ian took his time and determined the problem.

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Mississauga, ON
10/10

Furnace motor replacement

Furnace motor blow calls for service tech there the next day in and out awesome service great experience

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Air conditioner repair

Technician identified the problem and explained it to me. He then made the necessary corrections and showed me how everything was now working properly.

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
0/10

AC repair

Paid $180 to have technician say there was nothing he could do. Really felt this was mailed in to capture a quick fee for 5 minutes of work. Be very careful if considering them

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Company Response

Hi,
We are sorry you had a bad experience with Thermo Cool.
We are unable to locate your file, if you can give us a call and we can try to rectify the situation.

Thank you

Thermo Cool Mechanical

phil.smith
phil.smith
0 reviews Mississauga, ON
10/10

Air conditioner issue

The technician found that we had no refrigerant due to a leak in the evaporation coils. He filled the unit with refrigerant and detected the leak. He also cleaned the condenser coils with nitrogen. We will have to replace the evaporation coils due to the leak but we have AC for a month or two.
The technician was professional. He explained what he was doing and how he determined our problem. He spent two and a half hours here, making sure everything was working (for now) before leaving.

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

adrian_hill007
adrian_hill007
0 reviews Toronto, ON
10/10

Apartment Heat Pump service

Called for a service late afternoon and managed to get an appointment the next day. Was given a call 30 mins prior to the technician turning up, which was great. Alex arrived, and was curteous and respectful, and answered all the questions I had. Alex showed great knowledge of the heat pump and did a great job in servicing the unit to stop the water leaking from it. He also advised of the need for regular servicing without being pushy and made me more familiar with the unit's features.

Highly recommended company and personnel for a reasonable price with fast, friendly service!!

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement Heat Pump

My old heat pump died unexpectedly. ThermoCool were very responsive and replaced it the next day. They had exactly the right model. Recommend them for this type of work to anyone. They were very professional and efficient.

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Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

Private User
Private User
Private User reviews Toronto, ON
4/10

Fan Coil Noise Issue

The noise issue was not sufficiently investigated. This is a complicated issue and may not be solved in one site visit.

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Company Response

Hello,
We are sorry to hear you are still experiencing noise issues. I am unable to locate your file, if you would like please contact our office.

Thank you,
Thermo Cool Mechanical

LSKENE
LSKENE
1 review Toronto, ON
10/10

Condo HVAC A/C unit struggling

The 9 year old MagicPak in my condo had been struggling to keep up with the heat this summer. Alex came as scheduled, he was very professional and courteous. He explained what he was doing - thorough cleaning, inspection and testing of components - and advised me on future maintenance. The unit is now running efficiently and comfortably cool.
I am happy to recommend Thermo Cool Mechanical, am very pleased with the service including Melissa with the booking and invoicing process.

Was this review helpful?
Company Response

Thank you for your review!

We look forward to working with you in the near future! Have a wonderful day!

Best,

Thermo Cool Mechanical

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Thermo Cool Mechanical

Since established in 1983 Thermo Cool Mechanical has been providing heating, air conditioning, and ventilation (HVAC) services all over the Greater Toronto Area. Thermo Cool has grown significantly over the past 10 years. We have centered our attention to heating and cooling for high rise buildings.

All our technicians are fully trained and certified on all equipment we work on. Additionally, we are factory trained for most common brands of water source heat pumps. Our trucks are fully stocked with all the parts required to complete the job.

We offer custom replacement units to our condominium customers. Additionally, we provide indoor air quality products adaptable to condominium suites.

Our shop is a fully equipped repair shop for water source heat pumps. We properly clean and service all major repairs in shop. This allows us to complete the job properly and efficiently.

In recent years Thermo Cool has made it a goal to improve their customer service. We offer friendly dealings, along with twenty-four hour emergency service. Keeping our clients informed and educated is a must. We treat all of our customers and potential customers with respect, understanding the importance of their HVAC needs.

Our technicians carry some of the most advanced tools known to the trade, giving them an instant advantage over the competition. This not only provides the technician with more confidence, it also allows the customer to put their mind at ease.

Thermo Cool is concerned with energy management. The main advantages of energy management are: saving our customers money and assisting in the struggle against the depletion of our environment. By offering energy management tactics, such as digital thermostats and more advanced HVAC equipment, we can save our clients money, but more importantly reduce the harm being caused to our atmosphere.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Water Source Heat Pumps, Fan Coils, Pumps
SERVICES
Water source heat pumps, Fan coil units, Boilers, Make-up air units, Cooling towers, Complete building mechanical, In Shop Repair, HVAC Installation, HVAC Repair, HVAC Maintenance
SPECIALITIES
We specialize in servicing highrises/condos
WEBSITE
http://thermocoolmech.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Credit Card
LICENSES
All technicians are Licensed as required. TSSA.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on project.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.