Thermo Cool Mechanical

Heating & Air Conditioning
Toronto ON M9W 4P1
Write a Review
Write a Review


johnandjackie
johnandjackie
1 review Toronto, ON
10/10

Heat Pump

This is the third time a capacitor has been replaced since the unit was installed in 2013 - it goes every two years (almost exactly).
It seem right to be paying over $300 every two years for the equipment you sold us.

Approximate cost of services:
$360.00
Was this review helpful?
Company Response

Hello John and Jackie,
Thank you for taking the time to share and I am sorry to hear your heat pump unit has required repairs over the past 6 years.
It important to understand that your heat pump unit is operating 24/7, 365 days a year, in both heating and cooling. So it is not uncommon for consumable parts to fail from time to time. Similar to vehicles, over the years parts are required to be replaced.

We are pleased to hear your unit is now operating. Should you have any questions please feel free to contact me directly.

Angela
Thermo Cool Mechanical