I received two estimates for 3 replacement windows in my home. The two estimates were extremely close for almost identical products. However, the winter sale that they had going on for Windowrama made their estimate more appealing. Receiving the estimate was easy and no pressure at all. I received regular communication from our sales rep offering progress of our order. The installation of the windows went very smoothly. The installers were extremely neat, thorough, and cleaned up absolutely everything. They even took care to not trample my Spring flowers under one of the windows. I'm very happy with the quality of these windows as they're easy to operate and easy to clean.