I am really disappointed with this company. I was thrilled with them in the beginning. I worked with Alex, who I thought was very knowledgable and sincere when going over everything that I needed for my home.
When it came time to do the work, Vadim and his crew were on time every day and did not leave a mess behind.
I don’t know who Paul is that everybody else mentions, I never talked to a Paul. The guys told me that Paul had trained them and that he was older now and he they were taking over… Whatever I was very happy until they installed the incorrect window in one of my bathrooms and I have Now been waiting for months with zero people getting back to me about getting this fixed, when they told me it would be just a few weeks.
I am really easy going but after attempting to get this fixed NINE different times on my end, I’m done.
I refuse to pay a dime for this, luckily I had a deferred payment for financing, and I am not going to pay a cent until it is fixed so it is in their court now.
Tread cautiously. They are great at selling and installing but if they screw it up, you are on your own. My neighbour gets a free show every night since they did not install the correct frosted window.
- Company Response
We will be happy to resolve any issues you might have, please contact us and we will be happy to assist you