From the beginning meeting with the salesperson, through the measuring and installation processes, and dealing with minor manufacturing issues afterwards, Windowrama people were very nice and responsive to work with. The salesman seemed to understand quickly what we were hoping for and led us to choose windows we now couldn't be happier with, both in terms of their appearance, functionality, and in terms of how professionally they were installed. The price was very competitive with other estimates we had gotten, especially given the high quality of the windows we chose. I always felt comfortable having Windowrama people in our home, finding them very friendly and trustworthy. The installation process itself was quicker and more painless than I could have imagined, the installers clearly being very experienced, careful and competent. I much appreciated their use of a local manufacturer for the windows themselves, making dealing with the manufacturing issue much easier. And their office staff was always very responsive and helpful and reassuring to talk to, and never lost track of us. This was one of the best experiences with professional contractors that we have had.