WindowRama By Paul

Formerly Windowrama
Windows & Doors Installation & Service
4968 Yonge St Toronto ON M2N 7G8
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72%

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Reviews for WindowRama By Paul

Average customer rating:
9.8 10 (367 reviews)

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Shelley in Mississauga
Shelley in Mississauga
9 reviews Mississauga, ON
5/10

Follow through sucks

I am really disappointed with this company. I was thrilled with them in the beginning. I worked with Alex, who I thought was very knowledgable and sincere when going over everything that I needed for my home.

When it came time to do the work, Vadim and his crew were on time every day and did not leave a mess behind.

I don’t know who Paul is that everybody else mentions, I never talked to a Paul. The guys told me that Paul had trained them and that he was older now and he they were taking over… Whatever I was very happy until they installed the incorrect window in one of my bathrooms and I have Now been waiting for months with zero people getting back to me about getting this fixed, when they told me it would be just a few weeks.

I am really easy going but after attempting to get this fixed NINE different times on my end, I’m done.

I refuse to pay a dime for this, luckily I had a deferred payment for financing, and I am not going to pay a cent until it is fixed so it is in their court now.

Tread cautiously. They are great at selling and installing but if they screw it up, you are on your own. My neighbour gets a free show every night since they did not install the correct frosted window.

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Company Response

We will be happy to resolve any issues you might have, please contact us and we will be happy to assist you

Elton
Elton
0 reviews Markham, ON
10/10

install of 23 double-hung and 3 basement hopper windows.

After dealing with one other windows company delivering an aggressive sales push apparently characteristic for this industry, it was a pleasure to interact with Andre, the owner. He provided all the information necessary, in addition the helpful online information, before making the sale, and there was no pressure for the more expensive models. He continued to be highly responsive and courteous even after we signed on the dotted line. The installation of 26 windows was done by a professional team on the days it was scheduled to be done, and everything went well. The windows look very nice and provide the improved insulation we were hoping for. Obviously only time will tell how they hold up in the future, but I have full confidence that Andre will honour the warranty that should cover any potential issues. After the installation, one of the windows was hard to open and another one had a very small dent, probably from the delivery, but he fixed both issues without discussion. I recommend WindowRama without any hesitation

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Larry
Larry
0 reviews Mississauga, ON
10/10

Windows and doors installed

From the initial consultation to the installation -- went very well. The salesperson Paul came to our house and did about 1-1.25 hour demo and price quote. He provided some suggestions in terms of types of windows especially our kitchen windows and described and made us aware of how the new windows will look, etc. We didn't felt pressured at all like one of the other window company we had come to provide a quote. The windows/door arrived as estimated. The installation of all the windows and the storm door took two days. The 2 installers arrived early, were efficient and quick and picked up the construction debris very well. We've had contractors in the past that had left broken glass, nails,etc on our property after the project. I think Windowrama contractors were the best contractors we had so far that cleaned up really well. After the installation, there were a few minor issues, but Windowrama responded quickly and remedied the situation. We will use them again to install more windows in the future. The windows looks really nice.

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Andre in Toronto
Andre in Toronto
0 reviews Toronto, ON
10/10

Windows and Interior Casting

Removed and disposed of 12 double hung windows (original to the house. Installed 12 Vinyl City series white clad exterior / white interior new construction double hung with full screens and interior removable grids. Installed new interior casing, stool, and apron to match existing. Installed new exterior cellular PVC casing and sill for each window, matching the style of other existing windows. We are very happy with this company.

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Leaside
Leaside
0 reviews Toronto, ON
2/10

Entry Door and Lock

There is definitely something wrong with this company. I choose them because it had positive reviews in the past but now I can see that other fellow home owners are experiencing the same frustrating experience of having paid for their services to find out how unreliable, irresponsible and unprofessional they have become. I dealt with Philip for the initial signing of contract for a fiberglass door with fiberglass frame and a door lock. On installation day we noticed the frame was made of vinyl and with completely different texture and color. I reported it immediately to Philip who came to take pictures and agreed it was not up to standards and he witnessed that the lock was defective and not working. He said he will make a ''service call'' and with that he passed the ball to RUSCAN doors their supplier and washed his hands from the matter. It has been 5 months of calling Windorama, I have asked to speak to owner, I asume his name is Paul but he has never called me back to discuss the matter) John and Chris they both kept repeating that it is not them who have to fix the color and lock but their supplier Ruscan Doors (Ruscan doors never returned my calls) I signed the contract with Windorama and paid them. I propose Windorama to answer right here in Homestars as to when they will fix the lock and at least match the stain. I can't use my entry door as lock is broken.

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Private User
Private User
Private User reviews Richmond Hill, ON
0/10

21 windows replaced

Our windows were installed on May 28/29. One of the window's bottom
part of the frame moves and squeaks if you happen to lean on it. Three of the screens have some irregular bends instead of straight. Another
one leaked during one of the recent rain storms. We called near the
end of the week they were installed and were told that Radim would
come the following week (1st week of June) to look at them. We are still
waiting, now over three months. We had Alex as our salesperson, but he
seems to have disappeared as he doesn't answer his phone. Both Alex and Radim said they were doing the installation. They didn't even show
up or call to say they were not doing it. Now the one time in at least 10
that we called we were told that they were too busy to send someone
because they were all out installing windows.

Most of the time they don't answer their phones or " they are on another
line and leave a message and we will call you back". We are still waiting
for the call back.

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MelvinD in Guelph
MelvinD in Guelph
0 reviews Toronto, ON
10/10

Installed replacement windows.

Initial contact with sales rep then a follow up visit by person who did the measuring. Both individuals arrived on time and helpful in the decision-making process. No high pressure tactics. Estimated delivery was 5 weeks. Installation went as planned. Very professional installers. Very pleased with company (windowrama) and recommend them for replacing windows and or doors.

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Felixxx
Felixxx
0 reviews Toronto, ON
10/10

replaced the windows.

WindowRama By Paul
416-907-2959
4968 Yonge St
Toronto
ON
M2N 7G8
CANADA

I did have some window work done 5 years ago and the name of the company is WindowRama. I used them a long time back and then I called them back when I had some more work for them. The cost was about 300 a window and I had about 15 windows replaced. They are a great company. I used them 10 years ago and I called them back because they did a good job for me the first time. I didn't go to anybody else for the price but I was expecting around 300 dollars and that was it. Everything was fine. I liked everything about them. I grade them a solid 10 stars.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Basement windows

The install went extremely well. The windows installed were replacement windows. To begin with, they did not undersize the replacement windows more than necessary. The windows being replaced were from the early 70's and complex with their spring systems, grooves. When the installer ran into something unexpected, he could have taken a short cut. Instead, he spent the extra time to do the job correctly and with finesse. The windows look great and could not have been done better. Paul the owner of windowrama windows was also very responsive and attentive all the way through the process from the initial quote, setting up time for window measurements, and the install. During the install, he came out at the beginning and the end of the install to check the work.

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Mike Silero in Toronto
Mike Silero in Toronto
0 reviews Toronto, ON
10/10

Windows replacement

We were doing some repairs on our house as it has been a while. And some of our windows needed to be replaced. We had 2 companies come out and give us estimates but we were not very happy with their presentations or the prices that they offered. I found Windowrama online and read their reviews. They seemed like a good fit. In couple of days we had Andre come out and give us an estimate. He took his time and answered all of our questions. We made a choice to go with them. After about a month the windows were manufactured and they came in for an install. The Job went smoothly and our new windows look great and are so much more easier to operate. Thank you guys!

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Company Response

Thank you Mike for your kind words, say hello to the whole family, we really appreciate your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about WindowRama By Paul

------ ATTENTION ! ------ Before you purchase your next windows give me a call. My name is Paul and I work at the factory! --------
55% of window contractors purchase windows at our factory. ------- SKIP The MIDDLEMAN and Save 35% on any Window and Door purchase and installation. -------
1. I have been working at a Windows and Doors factory here in Toronto for over 19 years. --------
2. I have a great relationship with my boss, and I can buy any windows or doors at manufacturing cost. --------
3. I personally do all of the measuring, ordering as well as installation. ---------
4. Once your windows are ordered I fully oversee the exact manufacturing process to makes sure that every window is custom made. ---------
5. I have no staff, no fancy office and no overhead. I will show you the factory invoice so that you know you are not paying a single dollar over the manufacturing cost. My Competition will never do that! ---------
6. I offer lifetime warranty. Any window that goes bad will be replaced with a brand new one! --------

------ All of my estimates are absolutely free. ---- I do House Window Installations ----- I do Office Window Installations ----- I do Industrial Window Installations ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
------ I Provide Toronto Window and Door Installations ------- Scarborough Window and Door Installations ------- Etobicoke Window and Door Installations ------- North York Window and Door Installations ------- Mississauga Window and Door Installations ------- Brampton Window and Door Installations ------- Oakville Window and Door Installations ------- Burlington Window and Door Installations ------- Hamilton Window and Door Installations ------- St Catharines Window and Door Installations ------- Niagara Falls Window and Door Installations ------- Vaughan Window and Door Installations ------- Richmond Hill Window and Door Installations ------- Markham Window and Door Installations ------- Aurora Window and Door Installations ------- Newmarket Window and Door Installations ------- Stouffville Window and Door Installations ------- Pickering Window and Door Installations ------- Ajax Window and Door Installations ------- Whitby Window and Door Installations ------- Oshawa Window and Door Installations
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
WindowRama by Paul is a family run business and if you call us we will treat you like family from the first time we meet to a final handshake and the job well done. Plus we stand behind our Windows and Doors as well as all of our craftsmanship a 100% that is why we offer a Life Time Transferable Warranty.

I am small local business just trying to provide for my family, the quality of my work means everything to me. Give me a chance to work for you and you will be a very Satisfied Customer.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Doors, Garage Doors
SERVICES
Windows and Doors Advice, Layout, Custom Design, Production, Installation, Modification, Treatments, More ...
BRANDS
WindowRama Windows and Doors
STYLES
casement windows, vinyl windows, wood windows, washroom windows, kitchen windows, living room windows, basement windows, garden windows, architectural windows, awning windows, double slider windows, double hung and bow and bay windows, classic, contemporary and modern styles are also available in many varieties
SPECIALITIES
Special Advice, Custom built windows and doors, Installation, Factory Direct Selling, Factory Pricing and Savings. Windows Direct from the Manufacturer
WEBSITE
http://windowrama.ca
YEAR ESTABLISHED
19
PAYMENT METHOD
Cash, Debit, Credit, Special Financing
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.