29 year old Window Replacement - Brick to Brick and Retrofit
The Sales Experience:
Ilia the sales rep came out and was very professional and thorough. We knew what we were getting before the install was going to happen. Ilia went through the product catalogue and showed us the window and door options plus the Energy specs rating. Very happy with the sales experience.
The Installation:
Sergei and his crew were very fast and efficient. There were 4 crew members including Sergei. The quality of the install was excellent. We had 11 windows and 2 doors [with windows] replaced. A very big job. One of the windows was manufactured incorrectly - wrong size. Sergei, immediately contacted the manufacturer and put a rush on the window. Normally this would have taken 2 -3 weeks, but it was turned around in 2 days. Sergei came back personally and did the install in 2-3 hours. They were courteous, clean and efficient. Highly recommend for a quality installation.
- Approximate cost of services:
- $10,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for a great review, we will always be happy to hear from you in the future with any of your other projects.