Alberta Home Services

Carpet & Rug Cleaning & Repairing
Calgary AB T2B 3K6
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89%

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Reviews for Alberta Home Services

Average customer rating:
9.1 10 (106 reviews)

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Sally in Calgary
Sally in Calgary
1 review Calgary, AB
10/10

Furnace maintenance and duct cleaning

I have used Alberta Home Services for years. They have always been professional, efficient and expedient with the job. It is very reassuring to see the same technicians return every visit.
I have an older furnace, and have never been pressured into getting a new one.
The cost for the job has always been very reasonable. I will continue to use AHS for my furnace/hotwater heater, and duct services.

Approximate cost of services:
$279.00
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Company Response

Thank you Sally! Alberta Home Services

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace and Duct Cleaning

The team, Cass, Steve, and Dylan did a great job cleaning our furnace. They were very efficient and most polite and even moved some heavy furniture that I could not move. Highly recommend this company. Thanks team and hope to see you next time. M.

Approximate cost of services:
$300.00
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Company Response

Thank you for recommending us! Alberta Home Services

Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace Repair

Our service technician, was thorough, skilled, and effective at troubleshooting a tricky problem with our old furnace. Our technician, Tim, was also very pleasant and did everything he could to get us up and running in a timely manner. Couldn't be happier with the service provided! Thank you!

Approximate cost of services:
$225.00
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Company Response

Thank you for recommending us :) Alberta Home Services

Tess F. in Calgary
Tess F. in Calgary
1 review Calgary, AB
8/10

Furnace Cleaning

The team, Cass, Steve, and Dylan did a fantastic job cleaning our furnace. Cass was very knowledgeable and professional and suggested few tips. Highly recommend this company. Thanks guys. Keep up the good work. Tess.

Approximate cost of services:
$312.00
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Company Response

Thank you Tess! Alberta Home Services

Edmonton  in Calgary
Edmonton in Calgary
2 reviews Calgary, AB
8/10

Upholstery cleaning

Good service. Did not rush with the job. Professional . Personable Punctual. Explained everything we needed to know. We didn’t want many added services and he was fine with it.

Approximate cost of services:
$206.80
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Company Response

Thank you! Alberta Home Services

D Simpson in Calgary
D Simpson in Calgary
1 review Calgary, AB
9/10

Excellent company to deal with.

I highly recommend this company. Both representatives who came to our house on two separate occasions were polite, friendly and acted in a professional manner. Mike did an excellent job cleaning three sofas, four arm chairs and living on carpet. Cassie looked after cleaning our many furnace ducts, humidifier and I was glad suggested cleaning the dryer vent. These people know their jobs and do them well and arrived on time.

Approximate cost of services:
$900.00
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Company Response

Thank you for recommending us! Alberta Home Services

Sachin in Calgary
Sachin in Calgary
1 review Calgary, AB
0/10

Dryer Vent Cleaning

We have used Alberta Home Services (AHS) exclusively in the past for furnace cleaning. However, we recently booked a dryer vent cleaning and had a terrible experience that compromised the safety of our family. After the vent cleaning was completed, our dryer got exceptionally hot and blew the heating element. The dryer repair cost hundreds of dollars and was a result of a plugged dryer vent which was just cleaned by AHS. We then hired another company (see attached pictures of what AHS left behind), to properly and thoroughly clean the dryer vent. The vent blockage could have easily caused a fire in our home and even the AHS website states “Dryer vents are a leading cause of in-house fires in Calgary”.

Since these occurrences, AHS has been very difficult to deal with and has offered us atrocious customer service which is strange given that their actions resulted in a safety risk to our family. I would strongly caution against using this Calgary-based company for any services because if anything goes wrong, they won’t take responsibility.

Approximate cost of services:
$265.00
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Company Response

Hi Sachin,

Due to lack of regular cleaning maintenance of your dryer vent we were indeed unsuccessful in disloding all the debris. Our technicians made every effort possible to dislodge the hazardous amounts of debris clogging your vent. In over 30 years of cleaning residential and commercial dryer vents, we have never encountered a situation quite like your dryer vent.

We did however take full responsbility over this service, hence why we reeimbursed 100% of your service.

In the future, and in order to prevent hazardous conditions in your home we recommend to clean your dryer vent at least every 2 years.

Thank you. Alberta Home Services

justme in Calgary
justme in Calgary
1 review Calgary, AB
10/10

Excellent

it was a job well done. After the cleaning, I could hardly recognize my carpet! 5/5 would recommend. it was a very excellent job indeed. for my next carpet cleaning, i would call them again.

Approximate cost of services:
$154.30
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Company Response

Thank you! Alberta Home Services

Private User
Private User
Private User reviews Calgary, AB
10/10

Home services/clean carpet

Great Services and qualified professionals! They were able to cater to the time as well. The person who came for cleaning also gave some good tips to maintain the carpet and avoid stains. Overall great experieence

Approximate cost of services:
$186.00
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Company Response

Thank you for recommending us! Alberta Home Services

Tammy Nguyen in Calgary
Tammy Nguyen in Calgary
1 review Calgary, AB
0/10

Duct Cleaning / Hot Water Tank Installation

Alberta Home Services did furnace and duct cleaning at my place in Apr 2017. The two technicians that day said that I should replace the hot water tank as well and they could book an appointment for me. I agreed.

After the furnace and duct cleaning day, there was a gas leak because the furnace valve was broken. The valve was fixed by another plumbing/heating company because they came to look at the water pipes at my place and discovered the gas leak. I called the manager at Alberta Home Services, left him a voicemail but never got any call back.

This weekend, Atco Emergency shut down my furnace because there were serious problems but they COULD NOT shut down the gas valve because the hot water tank (installed by Alberta Home Services in Apr 2017) was installed too close to the gas valve. And there was even a dent on the tank. I had to re-install the hot water tank before replacing the furnace. I called Alberta Home Services, they said they could send a technician to come and check but couldn't tell me when they can re-installed the hot water tank. I couldn’t afford to leave my place with no heat in -22 degree weather so I paid $300 for the furnace replacement company to re-installed the hot water tank. And to be honest, I didn’t know if I could trust AHS to re-install to hot water tank anymore.

I don't know how good AHS is with other services but I used them for duct cleaning and hot water tank installation and both times, had to spend money to fix what they did wrong. In additional to that, there were serious safety issues (gas leak, could not close the gas valve) that the company did not address. The technicians/manager were irresponsible. I trusted them to do their job but after this, I totally lost trust in AHS. If you consider using this company, make sure you check their work carefully and ask about warranty policy so you don't have to go through what I went through.

Approximate cost of services:
$1,120.00
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Company Response

Dear Tammy,

We are sorry to hear that you did not have a positive experience with our company. I have reviewed our records to see that we did offer to come out and inspect the installation and should it not met code we would have certainly moved the HWT for you. My understanding is you booked a call with our technician and then chose to cancel the call and have your furnace installer do the move. We do stand behind our work.

If you care to discuss your case further please feel free to call the office and speak with the Manager on Duty.

Thank you Alberta Home Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Home Services

Alberta Home Services has proudly been serving Calgary and area since 1986. Today we are Southern Alberta’s award-winning and premier provider of professional carpet cleaning, furnace and duct cleaning, and other related services. We service all of Calgary from residential clients, new home builders, institutions, and businesses.

At Alberta Home Services we strive always to deliver the best service at a great value!

CATEGORIES
Carpet & Rug Cleaning & Repairing and Duct Cleaning
SERVICES
Carpet Cleaning Upholstery Cleaning Area Rug Cleaning Furnace and Duct Cleaning Dryer Vent Cleaning Furnace Repair Furnace Tune Up Air Conditioning Tune Up Hot Water Tank Installation Thermostat Installation Air Purification Systems
BRANDS
Alberta Furnace Cleaning Alberta Carpet Cleaning
SPECIALITIES
Rotowhip® Safe Duct Cleaning Thermorinse® Green Carpet Cleaning
WEBSITE
https://albertahomeservices.com/
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
30
RETURN POLICY
Changes by Service
PAYMENT METHOD
Visa, MasterCard, Debit or Cash
MEMBERSHIPS
NADCA, COR, IICRC, Canada Green Sustainability Program, BBB,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Day Satisfaction Guarantee on Selected Services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.