We reside in Toronto Ontario. Andy, Dushan and the whole team at ACCL Basement waterproofing Company are total professional wet basement waterproofing experts, they did an incredible job on our very complicated basement foundation waterproofing project that involved a large amount of surface water coming in through the foundation walls and ground water coming up through the floor. We had 3 other companies come out to look at our basement before finally finding ACCL Wet basement company, and none of them could tell us how to fix the problems we were having.
When Andy came out it was a huge relief. He immediately knew what needed to be done, came up with a clear plan of attack, and sent me a quote 2 hours after he left. Although we had to wait a bit to start the project because these guys are so in demand, the weekend after Andy came out to do the quote there ended up being a big storm and Andy actually called me unprompted and offered to come out on his Saturday off to install a commercial dehumidifier to help keep the moisture levels down until the work could start.
Unbelievable customer service -- and just like Andy said, the dehumidifier made a tremendous improvement in the basement! Scheduling everything was also a dream (Ann in the office is the best!) and once the project started, Dushan and their crew were well versed about tackling the job. Although Andy originally thought they could finish the exterior portion of the waterproofing in 6 days, comprising of (French drains, new sump pump, new sump pit, new weeping tiles, new aqua bloc elastomeric membrane, vapor barrier and drainage board on the foundation wall , what about the manual excavation of the perimeter of our foundation.
I saw firsthand formidable man power. In 8 days, these men completed the task, it took them extra days because the scope of work was unconventional, split basement with crawl space section, the dilapidated foundation had to be repaired with mortar to refill the joints and the entire foundation parged with cement pargin mix.
Owing to the fact that ACCL crew were perfectionists about every little detail on the foundation repair, the job took them three days extra. Although the job cost the waterproofing company more money in labour time and material, they didn't charge us an extra penny for the additional time they and their crew spent to make sure everything was done right. They were so compassionate to seniors, explained the entire process of the job as it was done.
My family couldn't be happier with the results: our basement has been very dry ever since the project was done over four months ago! We no longer have musty smell or mold in our basement. Thanks to ACCL Waterproofing Company in Toronto.
- Approximate cost of services:
- $28,000.00