Barzel Inc.

Railings
4610 Dufferin Street, Suite 201 Toronto ON M3H 5S4
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HomeStars  >  Railings in Toronto  >  Barzel Inc.  >  iron railing
Patricia from Toronto
Patricia from Toronto
3 reviews Toronto, ON
0/10

iron railing

I ordered iron railing from Josh of Barzel Ironworks. The railing was installed earlier this year. By early summer, the paint was chipping off the railing. I contacted Josh and after several weeks, he came and touched up the areas where it was chipping and left me a small bottle of the touch up paint if it continues. By early fall, I noticed the paint chipping again. I contacted Josh again since the bottle of touch up paint had dried up. After a month of frequent calls, Josh came out again and touched up the areas that were chipping and left me a can of spray paint. I would not recommend this company to anyone. Josh should had removed the railing and had the railing repainted instead of leaving me containers of paint for me to touch up.

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Company Response

Patricia, I am sorry you feel that way about our company. Unfortunately, we don't have control of how the paint reacts to the outdoors and the galvanize underneath it. If you are still not happy with the product, i would be happy to take it out and repaint it. Josh