Absolutely the worst...repeat WORST costumer service possible. Steps were to be manufactured and installed in October. Installer promised to come back and secure the stairs to the other wall ( only did one side but there was slight buoyancy) and also install caps on the sides of the steps as they were narrower then the space. I had to keep calling repeatedly to have them come back and attempt to set up an appointment time. They "promised" this day and that day and never came through.... In all over 40 phone calls to have this fixed ....40! and the end result NOTHINGGGGGGGGGGGGGGGG. By APRIL OF THIS YEAR --7 MONTHS LATER---- I ended up calling a carpenter to come and fix their crap.
Horrible company, avoid at all costs
- Approximate cost of services:
- $2,400.00
- Company Response
We thank you for taking the time to write this review. Every review helps us grow and improve our business. I would've hoped that you left your name as we are not aware of any situation like this.
We would like for you to contact us directly so we can address the issues you had experienced.