Ever since we purchased our home, it's been nothing but an inconvenience for us. It's had damages that you wouldn't expect to occur from a newly built house, and every time they come to check on it because we're still on a one-year warranty with them, we're very unsatisfied with how they handle their customer relations. Who would have thought that the courtesy they show when the house is still in the works, (during the sales portion, and when you show interest in purchasing) would be the exact opposite once you decide to purchase and move in (not responding to customer complaints in a timely manner and being too arrogant to admit their shortcomings as a builder). I would not recommend them to anyone at all. It's been an extremely stressful experience for our family.
- Approximate cost of services:
- $500,000.00
- Company Response
We apologize for any inconveniences that the deficiencies may have caused you. If there is any other corrective action that we can perform, we encourage you to contact our head office directly to discuss.