Gavin and his crew were fantastic! It is so rare to meet such a warm personality and someone who takes pride in their work. Unlike most of my experiences with various contractors, I did not have to point anything out, argue about contracts, or micro manage the project. The gentlemen cut down a very old dead Siberiam Elm Tree, pruned all of our trees and took out loose dead wood, as well as removed large branches that seemed to pose a potential threat of breaking onto two of our neighbouring properties. He was like superman up there! I have such respect for his work, but above all I loved his work ethic! His team worked diligently and honourable, a very rare thing nowadays! Our yard is quite large and we have century old majestic trees that needed attention. We are very content and highly recommend Urban TRee Canopy!