Maid Right Of Calgary

House & Apartment Cleaning
205, 2880 Glenmore Trail SE Calgary AB T2C2E7
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87%

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Reviews for Maid Right Of Calgary

Average customer rating:
9.3 10 (18 reviews)

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HomeStars in Toronto
HomeStars in Toronto
1 review Calgary, AB
0/10

Bi-weekly Cleaning

I hired Maid Right Calgary to clean my house based on these reviews, and the cleaning was mediocre at best. Dusting was terrible, streak marks, no replacement of garbage bags, etc. The worst thing, however, was the way I was treated when the cleaners damaged our home. First the owner made light of it, and then he blamed anything and everyone else. Beware of this company, especially if you can’t afford to pay for any damage that may occur.

Dries didn't bother to come to my house to take a look at the damage himself. The nickel taps were brand new and had just been installed. Anything sprayed on nickel and not wiped off can damage them. On the day in question, I had gone out but came back unexpectedly right away. I was surprised that the cleaners had finished because they were not close to being done when I left. It was an unusually beautiful day so I didn't blame them for rushing through and finishing early.

Just to be clear this happened when I used Maid Right in Calgary, Dries Brand owner.

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Company Response

We always try our very best to satisfy our customer needs and to deliver the cleaning results our customers expect, so receiving this feedback is quite disheartening, especially if it does not describe the complete picture. For the sake of absolute clarity therefore, we want to add to this feedback by referring to your nickel tap fixtures, which you felt were damaged by Maid Right. We do a walk-through of our customer homes before we start our cleaning services to write specific notes down to provide guidance for our cleaning teams. And in this case our estimator noted “hardwater spots” on several of the bathroom fixtures, which were written down in your estimate. After one of your service appointments you reported to us that our cleaning products tarnished some of your bathroom fixtures, but on the other hand not some of the other fixtures though. You mentioned that you contacted the fixture supplier who predictably asserted there was nothing wrong with their products, and that it was the cleaning product used on the taps that caused the tarnishing, like all suppliers do as a default. And based on this you wanted Maid Right to replace the bathroom fixtures. We have cleaned hundreds of houses in Calgary and thousands of nickel and chrome tap fixtures, using the very same cleaning techniques and products we used in your home, without any detrimental effects. We even returned to your home as a consequence and cleaned those tap fixtures while you were observing the work to demonstrate to you that the cleaning products are not to blame. Additionally, we contacted high-end suppliers of nickel tapware to enquire about this phenomenon in an effort to get an understanding of what could have happened and what to do in future. The suppliers told us they get a mixed bag of customer feedback on nickel faucets, with some people reporting mottling/ tarnishing of their new polished nickel fixtures, while other don’t. They said some faucet finishes are coated by the manufacturer, and some manufacturers have better coatings and warranties than others, meaning better protection against hardwater and oxidation. Faucets that are not coated tend to tarnish in time or with exposure to harsh chemicals more quickly, which their customers would say requires an extraordinary amount of upkeep and is frustrating. They said they hear that even fingerprint oils cause tarnishing in some instances, presumably on the not-so-well-protected nickel fixtures. Cleaning them they recommend avoiding cleaning products containing ammonia or other harsh chemicals. We do not use ammonia-based or harsh-chemical cleaning products because of risk of bleaching/ staining. Our cleaning products definitely do not stain or etch. While we clean all surfaces in a residential home, that is all we’re able to do, clean, we cannot restore pre-existing or severe conditions unfortunately.

Dwight in Calgary
Dwight in Calgary
6 reviews Calgary, AB
10/10

House Cleaning after Moveout

We recently sold our house and wanted a company to clean after we moved out so that it was spotless for the new owners. Maid Right was an excellent choice and we could not be happier with the service they provided. They were very efficient and professional and Dries provided outstanding customer service. We would definitely use them again and would recommend their services to anyone.

Thank you again Dries!

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Jackie from Calgary
Jackie from Calgary
2 reviews Calgary, AB
10/10

Monthly House Cleaning

Dries and his staff are so professional, trustworthy and extremely good at what they do. I always come home to a spotless home with little extra touches throughout. I would highly recommend Maid Right.

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Private User
Private User
Private User reviews Calgary, AB
10/10

Biweekly Cleaning

We've used Maid Right for 2.5 years have been very happy with the service. Dries is very easy to deal with and Remi does a great job cleaning our house!

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Diana in Calgary
Diana in Calgary
1 review Calgary, AB
10/10

Bi-weekly Housecleaning

Efficient & timely service - addresses any outstanding issues or concerns immediately. The cleaning crew are always on time, friendly, and come well prepared with all supplies required.
Great job!

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fred
fred
1 review Calgary, AB
9/10

Move out cleaning of an 2 bedroom condo.

The work was scheduled and some of the staff had issues and couldn't make it but the manager stepped up quickly and adjusted the schedule. The work was completed very well and in a timely manner.

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lemstarr in Calgary
lemstarr in Calgary
1 review Calgary, AB
10/10

Cleaning

Maid Right is a great company providing excellent home cleaning services. The owner Dries Brand is very friendly and is alway accommodating. He provides excellent customer service. I am very satisfied with their work and would highly recommend them to anyone looking for a home cleaning service. Thanks for all your hard work and as always I look forward to your next cleaning.

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Private User
Private User
Private User reviews Calgary, AB
10/10

Maid Right Calgary

I am retired and require assistance with house cleaning. The ladies are very nice and thorough. and very pleasant to deal with.I would recommend them to anyone needing their services.

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Happy C.
Happy C.
2 reviews Calgary, AB
10/10

House Cleaning

They perform everyday cleaning and any special items you want done. Simply leave them a note in their binder and they will make sure it's completed. They bring all their own equipment and supplies and leave our home spotless and shining. There has been no special service that we've asked for that they have not accomplished. Should there be any concerns, they have offered to come back to correct it. We have found them very accommodating to our personal calendar needs.

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shannon
shannon
1 review Calgary, AB
9/10

biweekly maid service

They do a good job of cleaning. It is very satisfying to come home on the mondays that they have been here and see a clean house. We have a large home with a lot of glass and they keep it looking polished. Furthermore, they are responsive to our needs and will switch out cleaning one room for another if I email them the night before. Plus, they worked hard to fit us in a few days before Christmas, despite stat holidays and their busy schedule - bringing extra people to get in and out of the house as quickly as possible when we had guests.

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More about Maid Right Of Calgary

Juggling family, career and home life is a challenge for many of us. Maid Right of Calgary is here to help! When it comes to how your house looks, we know that you have high expectations. At Maid Right, we also know that your free time is limited. Whether it's ...
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