Terrible.
Some pretty dis-honest practices going on here. I called Appliance Repair Scarborough company to fix my refrigerator and they tell me that their technicians are fully booked. They then used a sub-contractor (FC Universal LTD) to fix the issue. They said they will charge $75 for service call, and if we decide to go ahead with the job, they will waive the charge. So we went ahead and got it fixed and the technician then says that the issue is with the starter and it will cost us $450 for the job. I'm not an electrical engineer so not knowing any better, we got it fixed.
I then sought out for a second opinion and find out that the part that was fixed was no more than $30. The contractor spent less than an hour to fix the problem. When I called the company and asked them for a breakdown of the price, they wouldn't provide me the amount for the part or the labour. They just said that the price is the cost of the fix. I've never heard of a place charging over $300 for less than an hour labour. I know I can't get my money back now but writing this to keep others aware to never use this company for appliance repair.
From what I see, Appliance Repair Scarborough/Ajax are closely tied with this company, so STAY AWAY!
- Approximate cost of services:
- $450.00