Mr Rooter Plumbing Of Mississauga On

I have only good things to say about the plumber and his apprentice that showed up and did the work. Very professional, clean, answered all my questions, etc. My dissatisfaction and reason for a low rating is two fold: First, the biggest issue was the outrageous "fixed fee" cost. They don't charge by the hour but it cost me $277 for approx. 55min of work, plus a $15 fuel surcharge (I am 7.5km from their office); I just called the first plumber on yellowpages and they quoted me $160 for a service call to replace a valve, which is less work than done today. My second issue was that they were unable to come yesterday when I phoned in, so I agreed to a service call today because I was told I was guaranteed a 9am appointment. They didn't show until 10:10am. This is the basis for my rating.