The second time MDR came to repair hail damage on my house they sent a very unpalatable, confrontational worker. I asked him a couple of questions and he was very short, he threw his ladder against my vinyl fence and left his equipment on my front lawn over the weekend. He was not the quality individual that I’ve had from them in the past but thank God for John Osborne. I called him once the contractor was done and John fully understood. He made everythin
g right and I will work with them again on the condition they never send that individual to my home.
- Company Response
Thank you for the review.
We are sorry to hear about the difficult you had at the beginning, I have looked up your job in our system and your concerns have been taken down and made note of.
We are glad to hear that John was able to rectify the issue for you and that the work was complete to your satisfaction.
Should you have any further needs in the future, please do not hesitate to contact us.