HomeStars
Roofing
MDR Roofing & Exteriors
Star Score
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75%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for MDR Roofing & Exteriors

Average customer rating:
8.8 10 (12 reviews)

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Private User
Private User
Private User reviews Calgary, AB
0/10

Floor Reno

Terrible company. They are rude, ignorant and made my girl friend feel very uncomfortable when they were present. They were to fix some flooring and decided to store tools outside and for some reason decide to put patio furnature and their tools on my bed which left a large oil mark and forced me to purchase new sheets. So far I have not been compensated for that.

0/10 go with anyone else

1 of 1 people found this review helpful.
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G. Purcell from Calgary
G. Purcell from Calgary
2 reviews Calgary, AB
10/10

Roof Replacement

Our insurance company recommended MDR. John Osborne the project manager meticulously inspected the roof and skylight. We received a quote with his recommendations of the work that needed to be done. We agreed and asked that the work be done last April. The roofing crew was very professional and they worked feverishly. Each day they cleaned everything up. I’m very pleased with our new roof. Thanks to John and his crew I’ll recommend MDR to all my friends.

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Company Response

Thank you so much for the great review. John values our customers and wants to always ensure they are walking away having had the best experience with us.
We are also glad to hear you were happy with the work our crews did.
Thank you for the great recommendation!

Adele Richardson from Airdrie
Adele Richardson from Airdrie
1 review Airdrie, AB
10/10

Roofing

John at MDR is awesome. He returns your calls, listens to what you want and is completely customer service oriented. The first time we had MDR however, I was put in touch with Jonathan and I was not at all pleased. I would not go through him again but John is amazing and I would go directly to him if I ever had any issues. As for the work, they did a very good, very thorough job of replacing our roof and siding.

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Company Response

Thank you for the review.
We are sorry to hear your first experience with us was a bit challenging. We are glad to hear that John was able to help you out and get you through this process with ease. We do aim to have the highest of customer service standards, and we take advice on the areas that need some fixing.
Please do not hesitate to contact us should you have any additional needs in the future.
Thank You

Sal Elkhatib from Calgary
Sal Elkhatib from Calgary
1 review Calgary, AB
10/10

Roofing

I looked up MDR to fix the shingles on my house when the roof was leaking. I think John Osborne and the workers did a good job and it was easy to interact with them.

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Company Response

We are glad to hear that the repairs were completed and that you had a great experience with us!
Should you require any additional assistance in the future, please do not hesitate to contact us.

Thank You!

Dave Mroszcak from Calgary
Dave Mroszcak from Calgary
1 review Calgary, AB
10/10

Roofing

When MDR replaced the roof on my house they really did a great job. Everything was on time, there was no mess left over, no damage and they were in and out quickly. Very professional crew and project manager.

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Company Response

Thank You for the great review!
We work had to ensure that work is completed in a timely and clean manner.
We are glad to hear that you were happy with the crew and the project manager that was assigned to your job.
Should you have any additional needs in the future please do not hesitate to contact us.
Thank You!

R. Postma from San Diego
R. Postma from San Diego
1 review Airdrie, AB
9/10

Roofing

I have no complaints about the job MDR did replacing my roof and doing some other repairs after a hail storm. I think they did a good job and I would recommend them.

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Company Response

Thank you for the great review and recommendation!
We are glad to hear that we were able to complete the repairs with ease and to your satisfaction.
Please do not hesitate to contact us in the future for any further needs, whether it be to the exterior portion of your home, or the interior, as we offer a blind cleaning, furnace cleaning and carpet cleaning as well in our interior division.
Thank You

Bergfeldt from Airdrie
Bergfeldt from Airdrie
1 review Airdrie, AB
10/10

Roofing

MDR oversaw the replacement of our roof, eaves trough and siding after hail damage two years in a row. John Osborne the site manager is a superior employee and we were completely satisfied with the work that was done both times.

1 of 1 people found this review helpful.
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Company Response

Thank you for the great review.
We are glad to hear you have returned to us the second time for the replacement of damaged items on your home from the hail.
We understand that having hail two years in a row can be stressful on a home owner and MDR works hard to ensure that the repairs are completed to your satisfaction, and with ease.
We are glad to hear John was able to be so helpful.
Please keep us in mind for any future needs.
Thank You!

James K from Airdrie
James K from Airdrie
1 review Airdrie, AB
10/10

Roofing/Repairs

The second time MDR came to repair hail damage on my house they sent a very unpalatable, confrontational worker. I asked him a couple of questions and he was very short, he threw his ladder against my vinyl fence and left his equipment on my front lawn over the weekend. He was not the quality individual that I’ve had from them in the past but thank God for John Osborne. I called him once the contractor was done and John fully understood. He made everythin
g right and I will work with them again on the condition they never send that individual to my home.

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Company Response

Thank you for the review.
We are sorry to hear about the difficult you had at the beginning, I have looked up your job in our system and your concerns have been taken down and made note of.
We are glad to hear that John was able to rectify the issue for you and that the work was complete to your satisfaction.
Should you have any further needs in the future, please do not hesitate to contact us.

Gallagher from Calgary
Gallagher from Calgary
1 review Calgary, AB
9/10

Roofing

My insurance company recommended MDR Roofing & Exteriors to us after our home was damaged by hail. They were definitely above satisfactory as a company. They did a very good job on the roof and we’ve already used the carpet cleaning service that was a part of their package since.

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Company Response

Thank you for the wonderful review.
We work our hardest to ensure that our work is of the highest quality.
We are very pleased to hear you were able to utilize the carpet cleaning service side of the company. Please continue to keep us in mind for the future!!

D. Smith from Sylvan Lake
D. Smith from Sylvan Lake
1 review Sylvan Lake, AB
10/10

Roofing

MDR Roofing & Exteriors replaced the asphalt roof on my home through my insurance company. They were neat, punctual and professional. Overall they did a very good job and I am happy with it.

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Company Response

We are glad to hear you were happy with the work completed to the exterior portion of your home.
Thank you for offering us the opportunity to work on your home!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MDR Roofing & Exteriors

MDR Roofing & Exteriors is quickly building a reputation of being one of Calgary’s most reputable and professional exterior companies. Working on both private projects as well as with various insurance companies allows clients to have peace of mind working with us. Offering a wide variety of quality services, MDR ...
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