York Taps & Tile

Terrible Experience. I bought 3 toilets and York Taps delivered the wrong ones. My contractor installed the first one without realizing it. I called York Taps to swap for the correct toilets and let them know that one was out of the box. After missing the first delivery date, they finally came to swap the toilets, but then charged my contractor $200, because one of the toilets was out of the box. When I called to complain (this was all their mistake), they refused to refund me the money. The owner, Imad, offered me $75 store credit after I pushed several times for a refund, but I did not accept. The customer should never have to pay for the store's mistake. Never again!