Terry Rowley Mechanical

Heating & Air Conditioning
Milton ON L9T 1P1
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Private User
Private User
Private User reviews Milton, ON
1/10

Furnace repair

I called this company to repair igniter of furnace , although they came fast , they said 200CAD cost but then when repaired they charged me 400CAD , their receipt is not clear what they replaced , they are rough in communication , I do not recommend them for home service.

Approximate cost of services:
$400.00
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Company Response

This call was originally received Sunday AM and was the tennant not the owner.
Tennant had no heat and gave the symptoms and asked for estimated cost. He was told approx $200.00 to $300.00 Estimated cost.
He indicated he would talk to his landlord at 2 PM and call back.
The landlord called at 2:30pm and was given the same estimate and asked how long before service and he was told 30 minutes. He then requested service and ask that we call with diagnosis . We arived at approx 3PM and diagnosed the problem in a few minutes I spent 10 mins on the phone with the owner discribing the problem and repair. He was given the total cost of the repair before it was done . He was quoted $354.95 plus HST he authorized the repair and paid by visa.
The repair was completed and the tennant was happy to have heat. I think he was given fast , fair and professional service