We had a blocked kitchen drain that was beyond our ability to solve. Called Terry Rowely and his team to our home for a second time (the first being a furnace replair over 4 years agao) and they had my drain fixed in no time for what I felt was a very reasonable cost.
Service was fast and friendly.
I think the best review about Terry Rowley Mechanical that I can give is that I only need to call them once to fix the problem. There has never been the need for a second time.
I rent my house and during winter on a Sunday my furnace stopped working. Landlord said if you can find someone to fix it we'll go from there. My friend recommended Terry Rowley Mechanical I got a call within 5 minutes and they came from Milton to north of Guelph within an hour. The service guy Bob told me he have to call Lennox and his boss they would have to pay Lennox to open up after hour fee for them so repair might cost more. Anyways they spent the time to drive from Guelph to hamilton and back to fix part to get furnace working for me at a reasonable price. In which landlord was happy with. They went out of their way for their customer would recommend them to anyone. Rachel Leyds
Ten years ago my furnace stopped working and since I was new to Georgetown I didn’t know who to call. After calling different contractors not only was Terry Rowley Mechanical the first to respond but within 24 hours I had a new furnace.
This weekend (late Saturday night) a close family member was in the same situation and I could only think of one person to contact; Terry Rowley. Thank you for coming to our rescue not once but twice!
Our A/C quit during an extreme heat spell. Booked an appointment with Reliance. After waiting all day, they were a no show and we found out they cancelled our appointment because they were too busy and could re-book it for 2 days later. We called Terry Rowley Mechanical at around 6pm. Although they too were very busy, they were able to fit us in same day. Our A/C was up and running before 9pm. So far so good! Thank you Terry Rowley Mechanical!
I called this company to repair igniter of furnace , although they came fast , they said 200CAD cost but then when repaired they charged me 400CAD , their receipt is not clear what they replaced , they are rough in communication , I do not recommend them for home service.
This call was originally received Sunday AM and was the tennant not the owner.
Tennant had no heat and gave the symptoms and asked for estimated cost. He was told approx $200.00 to $300.00 Estimated cost.
He indicated he would talk to his landlord at 2 PM and call back.
The landlord called at 2:30pm and was given the same estimate and asked how long before service and he was told 30 minutes. He then requested service and ask that we call with diagnosis . We arived at approx 3PM and diagnosed the problem in a few minutes I spent 10 mins on the phone with the owner discribing the problem and repair. He was given the total cost of the repair before it was done . He was quoted $354.95 plus HST he authorized the repair and paid by visa.
The repair was completed and the tennant was happy to have heat. I think he was given fast , fair and professional service
We used this company to install a new system, no problems with install, however, they told us we would get a govt. rebate even gave us the paperwork to submit,,,, and it did not qualify, they got angry when we asked them to cover it, told us our tax money should never be used in the first place to fund a new a/c unit??
Refused to come back to repair a noise a week later without charging a service fee, on another issue they charged to fix a warranty item, did not fix it wanted to charge to come back, we finally switched to a company well rated and have never been happier.
Overall very rude.
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i paid for a new hvac system after two visits for the same issue. I paid for the first visit and they came back with the part and i did not work and was told needed a new furnace and that i would basically have to buy one or they would charge me another visit and would not turn my heat back on as it was dangerous which wasn't accurate. i was told that there is a $250 rebate from ontario power generation and he would complete the form for me to fill out and mail to the government. going on 2 months and still no form many calls and no call back from the owner terry rowley. i would avoid these guys and use anyone else to have a new furnace installed.