Had requested for Westview to pave our driveway as the driveway wasnt flush with the garage. In speaking to Vince, I explained to him that we needed our driveway paved at a later date and I will call him to let him know when..On June 16, 2016 I get message on my cell stating that Westview was going to pave our driveway...I called Vince letting know that I was having issues with my cell and should have waited for my go ahead...I didnt want the roofer that I hired to place a large & heavy bin on our driveway. Futhermore, I told Vince that a landscaper was going to make a frame around the driveway and to also hold off until I called him. Nonetheless, Vince took it upon himself to pave the driveway. I asked him to undo the driveway but refused claiming he called and I should of returned his phone call. At this point my wife and I are both furious as the job should have never been completed without my goahead! Furthermore, the driveway has not been paved correctly as there cracks and is not smooth as it should be. Having said this to Vince, he stated it was smooth..having the kids with me, I couldnt leave as other driveways in my neck of the woods are smoother than mine and have no cracks for me to show him. Also, my grass was cut to form the driveway but when Vince finished paving the driveway, edges on both sides were left. Having kids, this is subject to an accident to happen! Vince tells me just to have the landscaper just cut it when he does the framework...Nice huh! Time to call the Better Business Bureau.
One unstatisfied customer!!!!
Anthony
In response to the below and explained over the phone with Vince this morning, I had my kids with me and I will not make a scene in front of them! Your company should have waited for my verbal response before your company decides to proceed even if you left a message!
The fact that Vince called me back to advise he is willing to fix this fine however this does not change the fact that we still have edges on both sides of the driveway where your company cut into my grass. As explaind to Vince, my son already hurt his ankle and what scares me is, other kids may hurt themselves as well. We live in an area full of kids...just imagine. I will post a picture so that you can see for yourself.
- Approximate cost of services:
- $1,300.00
- Company Response
Hi Anthony, I really don't understand why the negative review. Vince called you the night before and sent you a text message that we where paving your driveway the next day as we always do.
When Vince came by to accept payment for the paved driveway you where happy with the work, and you asked Him for an estimate on interlock borders and walkway.
Westview paving is all about customer satisfaction and if there's any issues with our work, we will do our best to resolve it right away. Thanks!