Valley View Appliances Ltd.

The problem was an old but functional Bosch wall oven whose door wouldn't close properly and opened too far. On his initial visit, Tony found that the hinges needed replacing. He was able to find and price the parts right then, and gave me a quote for the repair, but put me under no pressure to give the go-ahead. I paid for the visit (just over $100) and he left me to consider whether to proceed. The parts were expensive, but way cheaper than a new oven so I booked a repair. A couple of days later, Valley View called to say parts were in, and so I scheduled the repair (about 1 week out). Tony and Steve did an excellent job, being very careful and clean. The job involved sliding out the oven to replace the hinge parts, which also included redoing some of the wiring. At all times, both were very polite, and a pleasure to deal with. Valley View's online technician tracking system allowed me to get a good idea of when they would be showing up within the appointment window. There was also an automated phone call to me as they were finishing their previous appointment. These are both very useful features of their service. I have no hesitation in recommending their service.