Frank, the owner, has serviced my appliances for 15 years. I have always been completely satisfied. On the rare occasion that he needs to return, he comes back promptly and resolves the issue. Frank is always professional. prompt and helpful. Fifteen years is a long time to maintain his track record with anyone. You should know that I decided to write this review because of some negative reviews I have read which bear no resemblance to my long experience with Just Service. Furthermore, I have always found their rates both fair and competitive. I am about to call them re my dishwasher, and I will be happy to report on my experience in a few days.