Sump Pump replacement and French drain installation
I found out about this company on Homestars and I decided to contact them to fix an issue with my sump pump after reading many of their positive reviews.
They were very prompt contacting me back, they came almost immediately to assess the work required and the deficiencies, they gave me several options for remediation, and were very knowledgeable overall.
When the crew came to do the work, they were on time, professional, and worked tirelessly to get the job done ASAP.
Due to a miscommunication with one of the garbage trucks they use they couldn't clean up the site until a few days after the work was done, but they apologized and did not ask for final payment until everything was restored. I found this behavior to be extremely professional and showing pride in their work, and I will be happy to contact them again for any future work.
Thank you very much!
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Arielweis
We would just like to thank you for writing such a great review for our company.
We really appreciate that you notice how we take pride in our work, as we try really hard to provide the best service possible.
Also I would like to apologize again about the delay in the garbage, and thank you for being so pacient.
You've been a great customer and we love to work with people that appreciate a job well done.
Thanks again for choosing canada waterproofers, and please don't hesitate to call us if you have any concerns or questions.
Best regards
Canada waterproofers team. :)