Matthew was punctual, professional, knowledgable and friendly, and he did a fantastic job removing new and old stains, at an excellent price point. He was very careful not to damage my home with his equipment. And his sister was a very friendly and accommodating receptionist.
Matthew did not:
1) ask me to review his company (or worse; suggest, bribe or even try to dictate a glowing review) as so many other companies are doing - his reviews are truly peer reviews.
2) have a built in tip option on his card reader - I had to cancel the transaction and add a tip to the base price. He said it's because he doesn't want to make his customers feel uncomfortable when paying - that's a first for me!
I couldn't ask for a better experience - Thanks again!
- Company Response
Thank you very much for your review! It puts a smile on our faces with how happy you were with our company. Matthew is so knowledgeable and takes pride in his profession and treats each home like his own! We believe in customer experience, affordability and best possible outcomes! Thank you for letting us into your home and choosing our family run company! We look forward to all future bookings!
All the best,
Matthew & Samantha