MB Steam Clean Ltd

Carpet & Rug Cleaning & Repairing
Calgary AB T2A 5P5
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98%
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Reviews by rating (past 12 months)
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Reviews for MB Steam Clean Ltd

Average customer rating:
10 10 (33 reviews)

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Saturday m.
1 review Calgary, AB
10/10

Cleaning was quick and effectively done. We had recently painted the walls they ensured no marks.

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Company Response

Thank you so much for your review! We are so pleased to hear about positive results! We at MB Steam Clean strive to give 110% into all homes we enter. We thank you for your business and look forward to future bookings!

Merry Christmas!
MB Steam Clean

KP
1 review Calgary, AB
10/10

I would highly recommend MB Steam Clean. They are super nice, professional, accommodating, affordable and they did a GREAT job cleaning our carpets!

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Company Response

Thank you soo much for the review Kelly! We are so glad everything worked out. Your situation was unique and i know it can be stressful when you are out of town and physically couldn't be there. We are glad we could help and make things as smooth as they could be. We thank you for choosing our family run company to do the job and appreciate you taking the time to give us a review. We thank you for your business and look forward to future bookings!
All the best,
MB Steam Clean

bkweninger
1 review Calgary, AB
10/10

We had our basement carpet cleaned. It' was a haven for teenagers and was Very dirty and stained. We were shocked at how clean Matthew got the carpet. Smells clean and fresh and new. He was professional and very clean and tidy. Will always be our go to!

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Company Response

Thank you so much for your review! We are so pleased to hear how happy you are with our service! Being a teenager once before we know how stinky and smelly teens can be! Matthew will be in for a treat when his little guy becomes one lol! We thank you for choosing our company and look forward to future bookings!
Cheers,
MB Steam Clean

HomeStars in Toronto
1 review Calgary, AB
10/10

We had a great experience with MB STEAM CLEAN. Prompt, efficient and most importantly our carpets are clean. Would definitely recommend!

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Company Response

Thank you so much for your review! Out of a lot of carpet cleaning companies that are out there, we truly appreciate you in booking with us. We strive to give 110% to every home we go into and are thrilled to hear you are happy with the end result! We pride ourselves with giving the best customer service and best possible outcome there could be :)
Thanks again for your business and look forward to future bookings!
Cheers,
MB Steam Clean

vpcs00 in Calgary, Alberta Canada T3H4S1
1 review Calgary, AB
10/10

Fantastic customer service from start to finish. Matthew was very knowledgeable and answered all of my questions. There was no up-sell and, in fact, he talked me out of having an expensive arm chair cleaned because he thought that, due to the nature of the fabric, a more specialized dry cleaning technique would produce a better result. Carpets and area rugs look great and pricing was very reasonable. Would recommend without hesitation and will return to MB again next year. Thanks Matthew! Tyler

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Company Response

Thank you very much for your review! We love to hear how happy you are with our work! We give 110% every job we go to and believe honest opinions and recommendations are few and far to come by these days. We are a family run company and believe customer service, affordability and positive outcomes are our top priority! Thank you for choosing our company and look forward to future bookings! Thank you for any kind referrals as word-of-mouth goes a long way!
All the best,
MB Steam Clean

Caitlin
3 reviews Calgary, AB
10/10

I had a great experience with MB Steam Clean. I found there pricing very affordable, cheaper than other companies without the extra fees that some added. Samantha was helpful and friendly while we were discussing pricing and dates. Matthew did an amazing job cleaning the carpets, they look almost brand new again. I would defientley go with them again and recommend them to other people.

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Company Response

Thanks so very much for your review! We are pleased you are happy with our service! As a family run company we strive to be affordable as well as the hard work! Our goal is to achieve the best possible outcome and customer satisfaction! We appreciate your business and look forward to future bookings!
Best wishes - MB Steam Clean

Evelyn in Calgary
1 review Calgary, AB
10/10

Wow! This is really an ethical company without any hidden costs. Reviewed the carpet cleaning to be done with their customer service person and received a quote. When Matthew came to do the job we reviewed the actual space together and the cost matched the quote given over the phone.
We had bought an older home and didn't know the history. The carpet had some spots and wanted the carpet cleaned prior to moving the furniture in. I was advised which areas may not come up perfect and I expected that but was pleased with Matthew's honesty prior to the work being done.
As the carpet dried, it separated from the baseboard. I contacted Matthew and left a message about the issue. Within an hour he called me back. He arranged a carpet installer to do the re-installation on a day that fit my schedule and to do this at MB Cleanings expense!
The installer said the initial carpet installation would have been difficult due to old hard concrete. Instead of nailing the tack strips they glued them which isn't the correct way to do the installation. The cleaning loosened the tack strip glue so the carpet lost it's stretch. The original installation method that caused the problem was NOT the fault of MB Cleaning and yet they were willing to cover the cost and stand behind their customer satisfaction policy!
This added cost would leave MB Cleaning with no profit for the time and effort they put in. This wasn't fair so I contacted them to assume that cost.
Yes, MB Cleaning stands behind their customer satisfaction and I wouldn't hesitate to recommend them to anyone who needs to have their carpets cleaned.

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Company Response

We thank you for such a kind review! Matthew is the face of our company and always gives his best advice and 110% to every home he goes into. We strive for the best possible customer service and always want the best outcome we can achieve. We are pleased that we could help! We truly care about our clients and take pride in our work! We are a family run company and we thank you for choosing our company! We look forward to future bookings!
Cheers,
MB Steam Clean

brady.douglas
1 review Calgary, AB
10/10

Matthew you did an absolutely amazing job, you exceeded my expectations in regards to this job even though it was small you did fantastic. I would highly recommend this company to anyone looking to getting a carpet cleaning done over any other company out there. I will 100% be using only your company for all future jobs.

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Company Response

Thank you so much for a great review! Matthew is the face of this business and by him leading the way for our technicians to strive for excellence! Matthew will give 110% no matter the size of job and is always determined to achieve the best results possible. We thank you for using our company and we are definitely looking forward to future bookings!

Cheers,
Samantha

jessicaaarts
1 review Calgary, AB
10/10

Matt cleaned our bar floors and they turned out amazing. He got every stain out, and they looker like new! We are extremely happy with his services.

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Company Response

Thank you so much for the review! We are so glad you are happy with the results! We all know at pubs you see one to many chicken wings and patrons spilling drinks that can leave your carpet not looking the prettiest. We are so pleased of the outcome! Thank you once again for your business! Look forward to future bookings!

Cheers,

Samantha

Tim in Toronto
1 review Calgary, AB
10/10

Being the time the month when everyone is moving in or out of rentals, we were very appreciative that we were able to make an appointment to have the carpets in our rental property cleaned on very short notice. (less than one day). Matt called to confirm appointment approximately 30 minutes before arrival. He was prompt, friendly, very efficient and professional when he arrived.
Carpets look and smell great. MB Steam Clean will be at the top of our list for future carpet cleaning needs and we will definitely be commending this company to others.

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Company Response

Thank you very much for your review! We at MB Steam Clean, a family run business, strive to give the best experience and customer service we can provide to our customers. We always try to accommodate (end of the month and summertime is always very busy) and if we can fit you into our schedule we are very happy to! We thank you for any recommendations and appreciate your business. Puts food on our table and smiles on our faces. We look forward to future bookings!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MB Steam Clean Ltd

With many years experience MB Steam Clean Ltd. has kept Calgary and area homes clean.

Whether it’s a soiled carpet, your upholstery, an area rug or your mattress, our team of qualified technicians is at the ready to get the grime out for you.

Cleaning your carpets isn’t just about making them look pretty - the hidden dirt, grit, sand and allergens can affect you and your family’s air quality. Here at MB Steam Clean Ltd, we treat our customer’s homes like they are our own and that means we spare no effort in extracting dirt, dust and residue.

All of our technicians are IICRC certified (Institute of Inspection Cleaning and Restoration Certificate) and perform with the upmost professionalism and in accordance with industry standards. We stand behind all of the work that we do. You can be sure that you’ve made the right choice, when you choose MB Steam Clean Ltd. for all your cleaning needs.

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
SERVICES
Residential Carpet Cleaning, Commercial Carpet Cleaning, Area Rug Cleaning, Upholstery & Furniture Cleaning, Mattress Cleaning, Deodorizing Services, Stain & Fabric Protection Services, Leather Cleaning
SPECIALITIES
We use the latest and most advanced steam cleaning treatment to clean your carpets. Steam extraction is one of the most recommended carpet cleaning processes by carpet manufacturers worldwide. Our professional truck mounted unit’s operating temperature is 110°C/230°F, our equipment boils water under pressure to create one of the highest temperature cleaning processes to date.
WEBSITE
http://mbsteamclean.com/
YEAR ESTABLISHED
2012
PAYMENT METHOD
Debit, Credit, MasterCard and Visa
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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