Chung was extremely responsive to my service request for an AC install. I was a bit reluctant to use a non HVAC specialist but he impressed me with his knowledge of AC systems and his satisfaction guarantee. After the AC unit was installed I noticed the unit was a little louder than I expected due to the vibration of the cage. Chung came back to look at it and contacted the supplier. When the supplier went silent on us he agreed to swap the unit for another one with no cost to us. In the end, we decided to upgrade the unit to a Lennox for a minimal incremental cost. I believe there are many contractors out there that would not have taken our satisfaction as the top priority and we’d be stuck with the original unit. I can’t say enough about Chungs integrity and professionalism.
- Company Response
Thank you for taking your time to write a positive review Lee. We are glad you're happy with our services. Your review is very much appreciated!