King Star removed old asphalt from driveway, but cut back lawn, exposing in-ground sprinkler head by 6 inches. I put a sprinkler flag on the head and ran a string along the original line where the pavement should end. When they paved the driveway, they paved OVER the sprinkler head, ignoring the string and stuck the flag back in the asphalt! They would not respond to emails or voicemails to correct the problem. I had to relocate the sprinkler head $170 and they wouldn't even reimburse me. I would never recommend them. I paid them cash. Also, don't pay them cash if you do use them.
- Approximate cost of services:
- $2,300.00
- Company Response
We are sorry this situation occurred, please provide me the sales representative your dealt with. You have not contacted the head office about this situation cause we do not have anything on file. Unfortunately there are times situations occur but that is the reason for our 1 year warranty. I will need more information so this situation can be dealt. Thank you