- Approximate cost of services:
- $12,000.00
- Company Response
Dear Hillmans,
We regret to see you decided to leave a bad review. As you know, we are aware the issue you are facing.
This is not an issue with the finish of the product, as determined by both the supplier, and a third-party floor inspector from NWFA. This was determined to be caused by incorrect maintenance practices a.k.a washing your wood floor with water.
We will always stand behind our products, but what you are experiencing is not a product defect.
Despite this, we are willing to work with you to help you out with you floor.
Regards,
John Haswell
Quality Red Tag Floors