They were at my home within days after I called. They cleaned out my entire attic and disinfected the entire area. They replaced my insulation putting in more than I had. They fixed all damage and secured all Entry points where the racoons could return, which they did but were unable to get in . Ha ha They were very respectful and cleaned up. I can’t say enough good things about them Except they go above and beyond I would highly recommend this company !!!!