Disrespected and Ignored by THAT GUY VAN LINES
I used That Guy Van Lines to store and move my things to my new home this past November. Upon arrival, many of the boxes had holes ripped in them, and damage to the exterior. Many of my items including my brand new table was completely wrecked with huge scratches and damage to the metal frame. My picture frames, which were supposed to be in picture boxes, were ALL broken. I submitted a claim, and provided receipts for the items I had them for. I had to continue to call and email them regarding my damaged items. They have been completely disrespectful, and have offered no apologies for damaging my personal items. I will be contacting the BBB, and looking into litigation. Please don't use this company to move your VALUABLE ITEMS, as they place zero value on providing good customer service.
- Approximate cost of services:
- $900.00