We have depended on Pure CI and Rich Juras for over 8 years. When we purchase a new device, need help with operating devices or need upgrading to improve our functionality, Rich is available and unbelievably helpful. He arrives when he says he will, he takes care to thoughtfully problem-solve and he only does what is needed- no padding of services for no reason. This is a welcome relief in a consumer world where products are pushed whether or not we need or want them. Pure CI is professonail and dependable. Highly recommend!