Elite Pool And Spa

Great service. Great team. My pool is amazing and its all thanks to Elite Pools and Spa! Not sure what those other 3 whiney reviews are about but I had an amazing experience with Frank and his team! Thanks guys! Cheers!

I bought a motor from Frank Jefferson from Elite Pool and Spa,
Although this was a private deal bought through Kijiji I feel its important to share my story as it characterizes the man behind his business.

The long story short, I e-transferred him a deposit upon an agreed price of around $4000 and agreed with him to pick it up with in a few day. He promised he would hold it for me and guaranty I would be happy with my long distance purchase, I took him at his word as he promised me he was a man of his word. He is not. He sold the motor to someone else who came a long with more money. He is not a man of his word. I dont recommend doing business with him or Elite Pool and Spa.

So far everything has been great. Frank is a good salesman yes and I am confident at the end of the project everything will be as planned. The only thing holding us up is mother nature. The entire year has been a bust so far with every outside contractor I know. As for other posters, the permits are on the owner if you read the contract. Not so hard to do actually with Frank drawing up the plan. Yes it's a bit of a grind dealing with the municipality but they move at their own speed and bylaws are different everywhere. My advice is to check it all out BEFORE you purchase your pool. Can't blame Frank for not knowing every locations rules. Only minus I can put here is we should have had the application in a month earlier knowing now the time it might take to get the permits. We will comment again with photo's when we're swimming 8)

Like Paula, we are very embarrassed to have been taken by this company. Frank puts on a good show. He is a salesman through and through. He says he is a man of his word and will always be a phone call away for any help in the future. Completely FALSE. He never responds and if there is a problem, he says it's not his fault. Would not recommend paying this kind of money for a pool. I hope the product is as good as he says it is, but we are not confident it is any better than any other pool. Hard lessons learned after dealing with this guy.

We made a big mistake by giving a down payment to this company for a pool. Frank had no idea about the zoning requirements and also gave different stories to my husband and I about whose responsibility it was to acquire a permit. I am very embarrassed that we got involved with a very amateur organization.