I was quite impressed with the company. They arrived at the promised time. When they bring their hoses in, they have special plastic guards for the hoses to prevent damage. They also have booties for their feet. The two gentlemen were very professional and provided an explanation of what they were doing. The equipment appears to be all in good working order and they have a nice professional truck system. What I liked best about this company is a flat rate charge for their service including all all vents (based on a maximum square footage) unlike other companies that include only 10 or 12 vents and it's extra for all others and then you have to count them and verify the number of vents. Furnace cleaning and hot water tank cleaning are also included similar to other services. One of the things I didn't like was that they do not include cleaning of the dryer vent. This is an extra charge. There are also no additional charges/fee like waste disposal/environmental that some companies charge. For some reason that I didn't quite understand, they didn't remove all vent covers in the basement and the explanation made no sense.
- Approximate cost of services:
- $250.00
- What could this company do to improve their services?
- Include dryer vent cleaning in the flat rate price and make sure to remove all vent covers when cleaning.
- Any advice to offer fellow homeowners facing a similar project?
- A homeowner should not hesitate in hiring Mighty Duct.