We had an issue with our water tank on Dec 29th - NO HOT WATER & during the Holidays good luck trying to find a serviceman to come out to remedy the problem. Fortunately, I was given Sam's number by the water heater manufacturer (AO Smith) and I called him after trying a few things on my own. Sam told me what to do to get the motor going so that we could have hot water until we could get a new Blower Motor Assembly ordered. His advice although very simple, WORKED LIKE A CHARM. We have had Hot Water for a few days now and should get the new assembly in a few days. However, the story doesn't end there! On New Years Day we woke up to the house being 15 degrees inside temperature although the thermostat was set for 23. I called Sam and he advised that he couldn't come out until the evening BUT again told me what to do to as a quick and easy fix first. He was right once again, one of the exterior vent exhaust pipes was blocked with some snow so I cleared it out and VIOLA!! 2 minutes later HEAT!!!! Sam is amazing!! Where most service people would have you wait until they arrived so that the could charge you a ridiculous fee, he was so willing to give us help & advise over the phone. Honest people in the trades industry are sometimes hard to find BUT LOOK NO FURTHER THAN SAM AT CLIMAX AIR CONDITIONING!! I will always use him for my heating & cooling needs from now on and will also recommend him to all my friends and family!! Thank You so very kindly for all of your help Sam; you my friend are a genuinely good, honest and outstanding human being!! All The Best!!
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Thank you Andy for this amazing review!