Hired what I thought was a reputable mover, wow was I wrong! The movers were great it was everything after. I had a fair amount of damage done, the move was not an easy one so I wasn't too concerned until I saw my TV was crushed on the edge. Emailed the company and it took them over a week to respond. Was told they will not cover the TV as it took me 16 days to report it. I have read a reputable company will allow up to 60 days! Not Mackie! They are willing to hire someone to come and fix the damages (hope he can fix a TV) but not cover the TV. Worst experience ever! Filed complaint with BBB! Definitely never use this company! Its so true that one bad apple spoils the whole bunch, right Cheryl?