Repair a small leak in attic roof
When I called they said 175 for service call plus repairs.
When they came one man went to roof the other(owner) came with me to the attic and I should him where leak was. They tried to tell me I needed a new roof I said no just fix it. They fixed it with 2 shingle and a bit of caulking. When he gave me the bill it was $475 for twenty minutes of work for one man and two shingles. He gave me the invoice on a business card.
I tried to reason with the owner but he said it was a professional on the roof and the service call was $175 but the repairs where and additional $250. I would never ever,ever recommend these guys. They are ripoff artists.
- Approximate cost of services:
- $475.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
The Roof Doctor Inc. is a emergency service company. We carefully estimate every job, usually with photographs to help understand the nature of the problem. This estimate is discussed with the client before they authorize the repair. This is always the case.
In this case we needed to go into the attic which is not normal to facilitate the repair. The invoice that we gave was for 245. 00 it included going into the attic and repairing on the roof. We replaced 2 shingles and sealed several others. We repaired a number of shingles that were poorly installed by another company.
We believe for all the work and for the great solution and repair, the fee {approved} was reasonable.