Service Direct - No Longer In Business

Heating & Air Conditioning
2444 William ackson Dr Pickering ON L1V 2P8
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Heating & Air Conditioning
Service Direct - No Longer In Business
Star Score
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49%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Service Direct - No Longer In Business

Average customer rating:
10 10 (7 reviews)

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Greg from Toronto
Greg from Toronto
1 review Toronto, ON
10/10

Furnace Install

I can't say enough about Service Direct, they are professional, timely and courteous. With all the cold weather we have been having this year wouldn't you know it my furnace quit on me one day when it was -20! All of the heating companies I called didn't have the time of day for me because they were so busy even know I didn't have any heat what so ever. I had been talking with a neighbour and he gave the number for Service Direct he said he had a great experience with a gentlemen named Aaron from their company. So sure enough I called the number and Aaron was able to come to my home later that day!! He inspected my furnace and said it has reached the end of its serviceable life but it was a good thing because the Heat Exchanger was cracked and it was most likely causing poor air quality in my home for me and my family. Aaron now knowing my situation not only gave me a great deal on a new more efficient furnace but he had a crew slotted to do the install the very next day and he even brought me over a couple electric heaters to get us through the night! Now that's service!
Thanks Aaron and Service Direct!

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Cadence Construction and Design Inc
Cadence Construction and Design Inc
4 reviews Ajax, ON
10/10

Service

I am super impressed with the service I received from Service Direct.
We just moved into a home that did not have AC and it had baseboard heating. I was told from a friend that they loved the service they got from a man named Craig from this company so I called them...sure enough my friend was right, They were extremely professional and courteous. The answered all of my many questions and even made me laugh. I would highly recommend them to anyone.

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Company Response

Hello Rachael & Patrick of Cadence Construction,
It was a pleasure being reviewed by such a recognized team of construction specialists. It's a great thing to be recognized by people that have the same appreciation for quality. If you ever need assistance with anything even it its just moving exhaust vents out of the way on your next deck building project please us know 1-866-672-7775

Peter Cambell from Scarborough
Peter Cambell from Scarborough
1 review Scarborough, ON
10/10

Furnace Replacement

A family friend recommended Service Direct to me and my wife, we were looking to do upgrades to our rental property in the GTA. The service direct salesman was excellent he was very open and knowledgeable and helped us find the perfect solution in finding a new Furnace appropriate for our property. The job roughly took 4 1/2 hrs. and was very neatly done. We have had very bad experiences with contractors in the past and were skeptical at first calling a company we haven't dealt with before. But it was a pleasure working with Service direct it was a stress free experience and we definitely recommend these guys TO EVERYBODY KEEP UP THE GOOD WORK !

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Company Response

Hello Peter,
Thank you for taking the time to review our company. We pride ourselves on delivering quality workmanship but that all starts with the right sales representative implementing a detailed site inspection and making educated recommendations so our installation team can be prepared for a quality installation. We love the feedback. Thanks again. If you need anything in the future please give us a call 1-866-672-7775

Jennifer Waudby from Courtice
Jennifer Waudby from Courtice
1 review Courtice, ON
10/10

Furnace

The team at service direct were very friendly. They located the problem and replaced our furnace quickly. Very much appreciated with this winter. We would use them again defiantly. Jenn and Fil

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Company Response

Hello Jen & Fil
It was our pleasure expediting the replacement of your heating system. Thank you for the review. We are looking forward to changing that Air Conditioner for you in the spring. In the meantime. If you need anything please give us a call 1-866-672-7775

Bill from Oshawa
Bill from Oshawa
1 review Oshawa, ON
10/10

Air Conditioner

Needed a air conditioner in the middle of a heat wave. Service Direct was quick to respond. They didn't try to over sell me. Professional installation, technicians were knowledgeable, answered all my questions.

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Company Response

Thank you for the review Bill. Glad we could help you beat the heat! If we can do anything else please let us know 1-866-672-7775

jon from Whitby
jon from Whitby
1 review Whitby, ON
10/10

Air conditioner

Service Direct - No Longer In Business
1-866-672-7775
2444 William ackson Dr
Pickering
ON
L1V 2P8
CANADA

Great work, personable employees, fast and efficiant.
Thanks for helping out my family so fast in the middle of the scorching heat!!! Having Craig there really made the difference.
Thanks again Guys!

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Company Response

Hey Jon,
Thank you for taking the time to review Service Direct. We hope you enjoy the comfort of your cooling system for years to come. If there is anything else we can do please let us know 1-866-672-7775

Tim Whalen from Whitby
Tim Whalen from Whitby
1 review Whitby, ON

First Review

10/10

Furnace Replacement

Had my furnace replaced last month. Craig showed up on time and got the job done without any problems. I would definitely use them again and recommend them to all! Thanks Craig!

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Company Response

Hello Tim,
Thanks for the review. Hope your enjoying the new heating system. If there is anything else we can do please let us know 1-866-672-7775

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Service Direct - No Longer In Business

FREE QUOTES 1(866)672-7775 Furnace, A/ C repairs or replacement Are you visiting this site to write a review? Service Direct invites you to submit a picture with your review. In order to thank you for your time, Service Direct will donate $5 to the local humane Society Are you about ...
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