Tarion Warranty Corporation

Builders
North York ON M2N6L9
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Tarion Warranty Corporation
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Reviews for Tarion Warranty Corporation

Average customer rating:
0 10 (11 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

We don't care about the buyers -- Is this the motto of Tarion?

Tarion does not seem to care for consumers. It's high time for theOntario Government to take some rectification steps to protect consumer interests. Tarion corporation does not care even to respond to phone calls. Always getting a live person is a problem. Waiting time is horrible. Even if you prefer to wait, you will get your calls transferred automatically to their voicemail system.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Halton Hills, ON
0/10

New Home Owner Warranty

The Warranty isn't worth the paper it's written on. The "Warranty" does very little to protect the interests of the consumer, but serves to protect the interests of the builder. Remington Homes have avoided fixing items on the PDI, as a result of Tarion's rulings. New damages created by Remington Homes in carrying out repairs are also not covered. Interestingly, the CPG, which is meant to protect the consumer, is used by the builders to avoid their obligations to the consumers, and results in sub standard builds. The Board of Tarion is also made up of the builders.

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Ottawa, ON
0/10

Sink Leakage

Terrible customer service. Had a sink leakage and Tarion said that they would not cover he damages that was done to my sink cabinet. The amount of money paid for this condo building is ridiculous for the treatment that we have received especially with claridge employees as well. Hard o get a hold of people, but when they have an issue with you, you'll hear from them quickly.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Cornwall, ON
0/10

Tarion: Face validity at its best

Tarion not only simply shirks its mandate to protect homeowners but , under current practices, condones builder dishonesty , professionalism and totally negates the concept of home building quality assurance which it so deceitfully utilizes as promotion. A 6 year ordeal in trying to get OBC violations recognized, repaired and paid for has resulted in an equivalent amount of time in research, phone calls, emails, expert reports , court sessions trying to prove the obvious. Tarion is a well oiled machine with years of bad history that must be washed with a totally reformed structure and new management !!

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Minesing, ON
0/10

Home warranty

This warranty isn't worth the paper it's written on!
My house has serious code infractions and Tarion is put in place only to protect the builder and drain the homeowner of every last penny fighting them with Lawyers and engineer fee's.

2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Warranty Provider

While Tarion may have provided a consumer protection service in the past, it no longer does so. Rather, it acts like a B-Grade insurance company that collects premiums from home purchasers and then uses the proceeds to deny any claim by using whatever and hard-ball legal tactics it can. Tarion is the monopoly warranty service provider in Ontario and the fees are mandatory. It's kind of like a legal protection racket, except that there is no protection.

2 of 2 people found this review helpful.
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N from Innisfil
N from Innisfil
2 reviews Innisfil, ON
0/10

Warranty

I am 16 months into my new home and i am still fighting Tarion thru the LAT process on my 30 Day deficiencies. There has to be a better, more honest and transparent way for homeowners to get the warranty they paid for. You pay Tarion for warranty then pay them again for Conciliation and then they get the lawyers to fight you when you disagree with their decisions. The investigation process is limited. My experience is that no matter how much evidence you bring to justify your issues those items of evidence get over looked. My first inspector told my builder that items would not be chargeable without going to conciliation and without the inspector even stepping foot in my house. It's a stressful, long drawn out process. It should be simple:
1. Homeowner makes a list.
2. Builder fixes list by deadline.
3. Homeowner calls Tarion for Conciliation if items aren't fixed.
4. Fair, professional, qualified inspection is carried out.
5. Warranted items. . Chargeable on the spot.
6. Homeowner gets quotes to:
A.) have those items fixed by whoever they want
B.) Have the builder try again
C.) Ask for monetary compensation
Chargeability appears on Builder's Record within 48 hours or a penalty fee is paid to the homeowner.
This ensures that the onus is on the company we paid for to look out for our best interest. No more extended deadlines. Tarion needs to step up. They need homeowners in every region on their board to represent who they claim to represent... the homeowners. Tarion is severely flawed..85% of homeowners lose when they go to LAT. The builder's have the upper hand with too many extensions and deficienies ruled in their favor. The warranty needs to be extended. Flooring should be extended to 2 years. Tarion should have the builder follow strict hardwood installation guidelines. Moisture readings and proper acclamation recordings. Tarion should allow homeowner deficiencies posted, by builder, on their website.
Accountability can only happen if there is someone there to hold you to it.

5 of 5 people found this review helpful.
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A Ferenc from Mississauga
A Ferenc from Mississauga
1 review Mississauga, ON
0/10

Tarion Warranty Corporation, New Home Warranty

Due to our dissatisfaction with Tarion, we started a petition on change.org. Our petition supporters have left some very insightful comments. Please see the change.org website for more details.
It's now been almost 15 months since we have moved into our new home and are still waiting for resolution for 30 day items which should have been resolved months ago!

4 of 4 people found this review helpful.
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New Home Owner
New Home Owner
3 reviews North York, ON
0/10

Tarion New Home Warranty

The Tarion system let my family down on one of the largest purchases we will ever make in our lifetime.

We thought that as a public purpose corporation Tarion would be there to protect us as consumers and to warn future consumers if our builder failed his responsibilities and obligations. This didn’t happen in our case.

Afterall, Tarion’s tag line is: “Protecting Ontario’s New Home Buyer’s”. Unfortunately, the tag line is just a tag line. We question why we didn’t receive the protection from the designated governmental organization of Tarion we deserved and were promised.

It seems the Tarion system is designed to favour builders. As a result, the consumer is left to bear the burden of a diminished value on their home after considerable time, aggravation and legal expenses.

We don’t understand why as new home buyers we are forced to pay the Tarion tax and why there is no government oversight over what Tarion actually does with the vast amounts of money it has collected from Ontario’s New Home Buyers.

Tarion’s board of Directors is dominated and elected for the most part by the building industry so sadly it appears Tarion’s front door is broken and deemed “not warranted” to hear the voices of real consumers: Ontario’s New Home Buyer’s.

7 of 7 people found this review helpful.
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Barbara53 from Toronto
Barbara53 from Toronto
1 review Old Toronto, ON
0/10

Tarion

Tarion's new home warranty is very limited.They boast they insure you for around $300,000 in defects, but they refuse to cover many, relying on their deadlines and definitions. No record of these defects recorded on builder's record Tarion record. Beware of Tarion: they will fight you in court, take the builder's side, and not compensate you for home defects. Consumers complain Tarion is builder-biased, and have urged reforms.

7 of 7 people found this review helpful.
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