I am very unsatisfied with this moving company. I contacted them received quote $595 from Mark. It's a small one bedroom apt. No sofa/TV/dinning set as we already sold them. Once I paid $100 for booking, they are no longer available by phone or by email. They used to response by email before booking but after $100 is paid it has become impossible to get touch with them. It rings and then go to voice mail. I had to call 20 - 30 times a day to get hold of someone. So, once I got Mark, he said truck will be in between 27th to 29th Jan to pickup my furnitures. I waited, waited they never show up. ON the other hand I already bought ticket for 31st Jan to go to Toronto. OK, Mark then said they will come on 31st Jan. Even though I told him I am flying on that day, he did not really care. huh ... the truck then arrived on 30th Jan with an one hour notice. They came and picked up furnitures. Thanks God. We then came to Toronto on our specified time on 31st. When we were making deal with Midland, Mike told there is no hidden fee involved. It is straight first 500 lb is $350 and the rest is 40 cent/pound plus $45 for scaling. Thats the deal. We estimated the weight could be 1000 to 1200 lb. They delivered my furniture on 8th Feb. And amazing!!! .... they showed me the weight is 2800 lb. Can you believe? They cant explain why. I had to pay for it. After that when I attempt to contact someone named Sophia receives the call and I never get Mark. She says she passes my msg to Mark as he is busy! Needless to say, they never reply email.
This is the way they are doing business!
- Approximate cost of services:
- $1,750.00