these reviews cannot be true! They go by two different names Grasshoppers or Grasshopperz. They came and did a repair on East trough that wasn't draining properly and when I contacted them after rainfall to tell them it was still not draining they refused to answer my call. Jonathan did shoddy workmanship to call it the least. I highly doubt he is professionally trained. Lost money still looking to get it repaired. I reported them to the Better Business Bureau and also notice that other people in other parts of Ontario had negative reviews about their experiences with him as well.